Quest Launches New Programmes
Last Updated (Thursday, 26 November 2009 15:11)
'Cutting the Cost of Conflict'
In the current economic climate many organisations are looking to reduce costs and improve efficiency, and at the same time are struggling to manage conflict and change. Recognising the cost of unresolved or poorly managed conflict and taking a positive and proactive approach to conflict management/resolution could significantly reduce long term costs and enhance productivity and performance.
Organisational and interpersonal conflict is counted in four currencies namely: Money, Time, Energy and Reputation. The extent of that cost is, in turn dictated by the individual responses of each of your people, your clients, customers and suppliers. By better understanding conflict, and developing effective communication, management and resolution skills/strategies we are able to respond to conflict in ways that strengthen our team dynamics and reduce the cost of conflict.
Quest have developed a range of workshops, exercises and development training focused on ‘Cutting the Cost of Conflict’ that can be delivered as stand alone training, as part of a broader team development/coaching programme, and/or as a follow on session feeding out of a 5 Dysfunctions of a Team Performance Development workshop.
Alternatively contact us on 01380 831388 to speak to one our programme facilitators.